SPS Return Policy
Here at Screen Printing Services, we take pride in providing you
-- our customer -- with exactly what you want. Because we stand
behind our work, we are happy to offer a money back guarantee.
Possible Reasons for Return
Due to the nature of custom screenprinting and embroidery, Screen
Printing Services will only replace defective items or refund
payment for an order that you are not completely satisfied with if
one or more of the following occur:
- The blank product is materially flawed (holes, tears, etc.),
- you find the decoration quality (screenprinting, embroidery,
etc.) is not of a commercially acceptable level, or
- the design on the products you received is markedly
different than the final online representation you approved.
Notice About Ink Colors
Please note that due to varying monitor settings, the colors
represented on the online art approval may not match the actual ink
or thread colors screenprinted or embroidered on your garments.
Screen Printing Services is not responsible for variations between
your monitor and the actual ink or thread colors. Samples of both
ink and thread colors are available upon request.
Garment sizing can vary amongst manufacturers and styles. If you
need sizing information, you may purchase a sample of a specific
item by ordering one and please contact us for any questions
regarding sizing. Screen Printing Services is not responsible for
the purchase of incorrect sizes.
How to Request a Return
Return claims must be filed with the customer service department
within 7 business days of receiving your order. All defective
material must be returned in order to receive credit or
replacements. Please call 877.987.8680 or email us
at firstname.lastname@example.org to process your return.